Shipping & Returns

Shipping

It’s important to us that all orders leave our studio with love and positive vibrations.

All orders are handmade and ship from our studio in Los Angeles, California by a small team of women. Once your order is shipped, you’ll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you.

Shipping fee is charged based on the subtotal before taxes and discounts. The estimated shipping timelines are listed below and do not account for any unforeseen delays on the courier's end due to weather or holiday schedules.

If you have given us the wrong address, we are not liable for the contents of the package and are not obligated to give you a refund.

DOMESTIC SHIPPING

Free shipping Domestic orders over $200 automatically receive free UPS Ground Shipping.

UPS Ground 1-2 days if you're located in CA, and 3-5 business days if you're in another state, please include 1 additional day for processing the order.

UPS 3-Day Select 3 business days, please include 1 additional day for processing the order.

UPS 2-Day Air 2 business days, please include 1 additional day for processing the order.

UPS Next Day Air 1 business day, delivery by 3:00pm, please include 1 additional day for processing the order.

INTERNATIONAL SHIPPING

We currently do not offer international shipping. Please contact us if you would like to inquire about shipping outside of the United States.

Returns

Sometimes certain things just don't fit our vibe...we get it.

If you are not completely satisfied with your CAM Studio purchase, you can send it back to us for a refund within 14 days from the date you received your order. Any item(s) returned after 14 days from the order received date is eligible for store credit only. All sale item(s) are final.

Item(s) must be in original unused condition. All cards, boxes and/or pouches must be included with your return. It’s important to note that shipping costs are not covered by CAM Studio. So we suggest using your local post office or the best service and tracking Number.

To make this process hassle free, we provided our return instructions on the Return Form here. Please include a completed copy in your package. This allows us to process your return faster.

Any unauthorized returns (including returns without a Return Form), undelivered packages or purchases from third-party vendors, will be refused and the item(s) returned to the sender.

From the day your return parcel is delivered to our studio, it takes up to 5 business days for a team member to process. Once processed, we will send you a confirmation notice of your completed return.

Feel free to reach out to us if you should have any questions.

Text us at Email us at
(310) 349-3741 sales@cam-jewelry.com